Trust is part of the story.

Information we receive

When you contact us by email or phone, we receive the information you choose to share, such as your name, contact details, organization and the content of your message. This website has no contact form or user accounts.

When you visit the website, technical data such as your IP address, browser and visit time may be processed by our hosting provider to deliver the website and maintain its operation and security.

How we use it

We use this information to answer messages, discuss a project, prepare a proposal or manage a professional relationship. We do not automatically subscribe people who email us to a newsletter.

Cookies and external services

We have not added an audience analytics tool, advertising pixel or targeting cookie to this website. The website loads fonts from Google Fonts, which may send technical data to Google.

The Work page includes video players from YouTube and Vimeo. These external players load only after you click “Play video.” At that point, the platforms may receive technical data and use cookies according to their own practices and your browser settings. The YouTube player uses youtube-nocookie.com; the Vimeo player uses its Do Not Track parameter. Those settings do not replace the platforms’ own privacy policies.

You can browse the rest of our website without loading those players and manage cookies in your browser settings.

Who may access it

Team members who respond to inquiries or carry out projects may access the information needed for their work. Our website hosting and email providers may also process information to provide their services. When you load a video, YouTube or Vimeo processes data sent to its player. Some of these providers may process or store data outside Quebec.

We do not sell your personal information.

Retention and protection

We keep information for as long as needed to address the inquiry or manage the professional relationship, or as required by applicable obligations. The retention period depends on the type of exchange. We limit access to those involved and use reasonable measures to protect information, including an HTTPS connection for this website.

Your choices and rights

You may request access to personal information we hold about you, ask us to correct it or withdraw your consent where applicable. You may also raise a question or complaint about how we handle your information. Write to bonjour@lacauserie.ca; we will respond under the applicable rules.

Contact us

La Causerie Studio’s management serves as the person responsible for the protection of personal information. You can reach them at bonjour@lacauserie.ca or 514 975-7279.

Updates

We will update this policy if our tools or practices change. The date at the top identifies its most recent version; we will notify you of changes as required.